Privacy Policy
We are committed to protecting your privacy. This policy outlines our data processing practices.
Effective Date: July 15, 2026
Health Data Notice: ARC collects health-related data (such as body weight, dietary preferences, and workout metrics) to personalise your experience. By using ARC, you explicitly consent to this processing.
1. Information We Collect
Account Information
When you create an account, we collect basic details such as your name, email address, and authentication tokens provided by our identity services.
Health and Fitness Data
To provide personalized fitness plans, we collect metrics including your age, gender, height, weight, fitness goals, dietary preferences, and workout activity logs.
Device and Usage Data
We automatically collect technical data, including IP address, device type, app performance metrics, and usage events to ensure stability and improve the service.
2. How We Use Your Data
We use your data for the following purposes:
- To generate personalized workout and nutrition plans.
- To manage your account, subscription, and authentication.
- To provide context-aware responses via our AI assistant feature.
- To monitor app performance, fix bugs, and improve the user experience.
- To communicate important service updates or billing information.
We do not sell your personal or health data.
3. Data Sharing and Third-Party Services
We share your data with trusted third-party service providers only to the extent necessary to operate the service. These include:
- Cloud Hosting and Database Providers: To securely store and process your data.
- Authentication Providers: To securely manage your account credentials.
- Analytics and Monitoring Tools: To track app stability and usage trends (data is typically anonymized).
- AI Model Providers: To process your queries to the AI assistant (only the conversation context is shared, not your full profile).
- Payment Processors: To handle subscription billing securely.
4. Data Storage, Security, and Retention
Your data is stored securely using industry-standard encryption (both in transit and at rest). We retain your personal and health data for the duration of your active account. If you choose to delete your account, your personal data will be erased within 30 days, except where retention is legally required (e.g., financial records).
5. Your Privacy Rights
Depending on your location (such as under the GDPR or CCPA), you have the right to:
- Access the personal data we hold about you.
- Correct inaccuracies in your data.
- Delete your personal data ("Right to be Forgotten").
- Withdraw Consent for the processing of sensitive health data at any time.
To exercise these rights, navigate to your account settings or contact us directly.
6. Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
Questions?
Contact our privacy team at:
Contact email coming soon